Documentscape: Intertextuality, sequentiality, & autonomy at work
Publikation: Bidrag til bog/antologi/rapport › Konferencebidrag i proceedings › Forskning › fagfællebedømt
On the basis of an ethnographic field study, this article introduces the concept of documentscape to the analysis of document-centric work practices. The concept of documentscape refers to the entire ensemble of documents in their mutual intertextual interlocking. Providing empirical data from a global software development case, we show how hierarchical structures and sequentiality across the interlocked documents are critical to how actors make sense of the work of others and what to do next in a geographically distributed setting. Furthermore, we found that while each document is created as part of a quasi-sequential order, this characteristic does not make the document, as a single entity, into a stable object. Instead, we found that the documents were malleable and dynamic while suspended in intertextual structures. Our concept of documentscape points to how the hierarchical structure, sequentiality, and authorless nature of documents serve as a constitutive platform for the development of iterative and emergent work practices, making it possible for highly distributed actors to collaborate with limited communication, as the documentscape serves as a vehicle of coordination.
Originalsprog | Engelsk |
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Titel | CHI 2014 : One of a CHInd - Conference Proceedings, 32nd Annual ACM Conference on Human Factors in Computing Systems |
Antal sider | 10 |
Forlag | Association for Computing Machinery, Inc |
Publikationsdato | 2014 |
Sider | 2451-2460 |
ISBN (Trykt) | 9781450324731 |
DOI | |
Status | Udgivet - 2014 |
Eksternt udgivet | Ja |
Begivenhed | 32nd Annual ACM Conference on Human Factors in Computing Systems, CHI 2014 - Toronto, ON, Canada Varighed: 26 apr. 2014 → 1 maj 2014 |
Konference
Konference | 32nd Annual ACM Conference on Human Factors in Computing Systems, CHI 2014 |
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Land | Canada |
By | Toronto, ON |
Periode | 26/04/2014 → 01/05/2014 |
Sponsor | SIGCHI |
Navn | Conference on Human Factors in Computing Systems - Proceedings |
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ID: 285805368