Business process reengineering, briefly reengineering and colloquially BPR, is one of the many approaches to operational change. Term reengineering was coined by Michael Hammer in 1990 in his seminal article Reengineering work: don't automate, obliterate [1] documenting the observations from organizations who had changed their operations. In greater length, the subject was discussed in the bestseller Reengineering the corporation: a manifesto for business revolution by Michael Hammer and James Champy [2] published in 1993.
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